Our office was having major VPN connection issues with an older Microsoft Exchange server and needed help as it was starting to affect our company’s ability to sell products. Being that we only have 4 inside people and 10 outsides sales people traveling most of the time, our IT department was non-existence. It had gotten to the point that we were no long able to connect to the server remotely and had outgrown the memory and processing speed on that server and needed help – immediately. After meeting with several IT people, we contacted Illya from IT Consulting Pro, he made several professional visits to our office (at times convenient to us) and was able to listen to our very specific needs, develop a system on paper and easily explain it to us (in non-TECH talk) – he helped us source everything from a single vendor and within about 2 weeks after the equipment showed up, he had us back up, running flawlessly – 4 in-house desktops, 6 remote laptops and even a 1 Mac – all were able to access remote shared drives, Virtual desktops and connect to the server with 3 options. He has helped us change the way we do business remotely and best of all – our customers have commented on the efficiently (and effectiveness) of our new system. Looking back at project, we received a system 10 times better than we asked him to create because he took the time to listened to our needs, understood our concerns and delivered a product within our budget but took advantage of tools he knew we would want, but we didn’t know existed. If any trouble comes up, we will now turn immediately to our new IT department help– IT Consulting Pro
Sierra Utilities Sales, Inc.
Sales Engineer Sierra Utilities Sales, Inc.