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Remote Assistance

July 25, 2015July 25, 2015 by webadmin@itconsultingpro.com

Use Remote Assistance utility to share your screen with Support Engineer. Once utility is downloaded share with engineer Partner ID and Password

Categories Support

Helpdesk

July 25, 2015July 26, 2015 by webadmin@itconsultingpro.com

Submit and track status of service request or indecent in Helpdesk portal. You can also find answers to common questions in Solution portion of the portal

Categories Support

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Active Directory backup Database Management Disaster Recovery Email Management Infrastructure Projects Intranet IT Infrastructure IT Services it support maintenance Managed Services migration MSSQL network Network Engineering Network Monitoring OS Management proactive monitoring Projects Repairs and Optimizations Security Management server Servers Management services Software Deployement Projects troubleshooting Web Development workstation

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Testimonials

Illya has been hired as consultant for several IT projects at R&L Brosamer. It was quite pleasure to work with him. His approach professional and accurate.

Michael ManelaNetwork Administrator R&L Brosamer, Inc.

Illya is a very knowledgeable IT Engineer. I enjoy working with him, very much. He is keenly aware of the importance of providing an effective technical solution and and enjoyable customer experience. His professionalism and thoroughness is excellent.

James DiamondCEO Diamond Technologies, Inc.

Our office was having major VPN connection issues with an older Microsoft Exchange server and needed help as it was starting to affect our company’s ability to sell products. Being that we only have 4 inside people and 10 outsides sales people traveling most of the time, our IT department was non-existence. It had gotten to the point that we were no long able to connect to the server remotely and had outgrown the memory and processing speed on that server and needed help – immediately. After mee… Read more

Tony P.Sales Engineer Sierra Utilities Sales, Inc.

Illya came into our organization at a stage where our IT system was poorly organized, documented, and not well thought out. We had a patch work system and would respond to fires, but never had a good IT plan. Illya was able to reorganize our system into a dependable, reliable, and logical set up. He has added stability to this area of our business which had been such a headache for us prior to Illya coming on board.

Rena FlovinVPAlliance Occupational Medicine

We hired Illya, who was recommended by a friend, to set up the IT in our new offices. He handled cabling, VPN, and all of the relevant issues so that we could focus on our business and not worry about the IT. Everything went smoothly and he was very easy to work with

Alexander GlewCEOGlew Engineering Consulting Inc.

Illya Andrianov served as a IT consultant for our office recently in Aug 2010. I had the opportunity to get to know Illya during this time, and I can recommend him as a hardworking, passionate and bright young man who takes his responsibilities seriously and does his job well. Illya was very helpful in recommending what kind computer related of equipment is better suited for our office

Vinaya VytlaOffice ManagerFayaz Asghar MD, Inc.

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